Privacy Policy

Effective 27 October 2026

Ronin Talks is Ronin's internal app for its employees. It covers chat, announcements, documents and everyday workplace services. This policy explains what information the app holds about you, why, and who can see it.

1. Who can use Ronin Talks

Ronin Talks is only for Ronin employees and people Ronin authorises. Accounts are created and managed by Ronin. The app is not offered to the public, and not to children.

2. Information we hold

Your profile: name, work email, employee code, phone number, photo, grade, job title, department, division and work area.
HR records: details Ronin's HR department provides, such as CNIC, date of birth, date of joining, shift and reporting manager.
Messages and files: chat messages, photos, videos, voice notes and documents you send, and your reactions and read receipts.
Requests you make: medical claims and their receipts, loan and salary advance requests, salon and meeting room bookings, perks, gate passes, problem reports, and survey answers.
Device and sign-in information: device type, a push notification token, sign-in times, IP address, and whether you are currently online.
Camera and microphone: used only when you choose to take a photo, record a video or voice note, or when reception photographs a visitor.

3. How we use it

To run the app's features: delivering messages, routing requests to the right approvers, and showing you their status.
To send you notifications about messages and about requests you are part of.
For HR, payroll and finance processes. For example, approved loans, advances and medical claims are processed in Ronin's finance system.
To keep the app secure: signing you in, preventing misuse, and keeping an audit trail of administrative actions.

We do not sell your information, and we do not use it for advertising.

4. Who can see it

Colleagues see your name, photo, job title and department in the staff directory and in chats you are part of.
Your approvers (your head of department, HR, Finance, or the team responsible) see a request only when it needs their action.
Administrators with the right permissions can manage accounts, and see records for their area.
Surveys are anonymous. Answers are stored without your name, and results are shown only as totals.
Service providers process data only on Ronin's behalf: Google Firebase delivers push notifications, and Cloudflare provides secure access to the service.
We may disclose information when the law requires it.

5. Where it is stored and how long we keep it

Data is stored on servers controlled by Ronin, and is protected by encrypted connections, sign-in controls and role-based permissions.

Messages and records are kept for as long as your account is active and as Ronin's record-keeping requires.

A message you "delete for everyone" is removed from everyone's view, but the company may keep a copy as a business record.

6. Your choices

You can update your name, phone number and photo from your profile.
You can turn off notifications in your phone's settings.
To correct HR details, or to ask what information is held about you, contact Ronin's HR department.

7. Changes to this policy

If this policy changes, we will update the date at the top of this page.

8. Contact

If you have questions about this policy, contact Ronin's HR department or IT department.